You’re referring to my little challenge in this post to find your local government’s next budget meeting and agenda. Thanks for trying and writing me back!
Local government processes do not cater well to the residents they claim to serve. Some cities do, don’t get me wrong! But overall, most government websites bury and hide the most basic of services and local laws. You can take my challenge to find a meeting a bit further - try to find out how to slap a solar panel on to your roof (good luck).
Software developers repackaged their existing products and rebranded them as a tech-service called “Smart Cities.” Like I wrote earlier, IBM and others claim they have the ultimate solution - a magic bullet - that will help resolve the simplest of local government issues, such as finding your city’s calendar of events and streamlining the permitting process (they make bolder claims, but don’t get me started).
What strikes me most is that rareharvest’s experience is not uncommon.
In fact, I’d argue that government websites and bureaucracies are often times in direct contradiction to the community’s governing charter. A charter is a town or city’s “constitution.” It’s a document that lays out how your city will function and was probably written over a hundred years ago. It covers budgets, elections, growth, conservation, “health and welfare” of residents, etc. Your charter outlines how your government is formed and the services it will allow and provide. They’re surprisingly similar to the U.S. Constitution.
Anyway, Smart Cities overpromises and underdelivers. The upside is that cities, residents, and companies recognize that there needs to be a better way to manage our communities, and Smart Cities is a bridge to a more efficient, less frustrating bureaucracy.